5. Explain what yield management is, when its use is appropriate, and how it can be accomplished...

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5. Explain what yield management is, when its use is appropriate, and how it can be accomplished using the critical fractile criterion.

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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