5. Explain what yield management is, when its use is appropriate, and how it can be accomplished...
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5. Explain what yield management is, when its use is appropriate, and how it can be accomplished using the critical fractile criterion.
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Service Management Operations Strategy Information Technology
ISBN: 9781265075538
10th International Edition
Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
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