Ronald F. Cichy and Lendal H. Kotschevar, Managing Beverage Operations, 2nd ed. (Lansing, Mich.: American Hotel &
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Ronald F. Cichy and Lendal H. Kotschevar, Managing Beverage Operations, 2nd ed.
(Lansing, Mich.: American Hotel & Lodging Educational Institute, 2010).
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