_________ Expectancy theory is diffi cult to apply, but it does provide several useful guidelines for managers. One such outcome that managers must realize is that

a. everyone expects the same things.

b. employees expect to be fi nancially rewarded for hard work.

c. employees work for a variety of reasons.

d. most employees tend to be unreasonable in their expectations.

e. managers need to use the authoritarian style to get tasks accomplished.