Mike Boyle only wants to attract customers who will be frequent users of his facilities and training
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Mike Boyle only wants to attract customers who will be frequent users of his facilities and training services. What does this suggest about how MBSC manages service expectations?
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Mike Boyle wants to provide services to customers who expect to actively train custo...View the full answer
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Related Book For 
Foundations of Business
ISBN: 978-1337386920
6th edition
Authors: William M. Pride, Robert J. Hughes, Jack R. Kapoor
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