Applying the Balanced Scorecard to a School District Knowlton School District is currently developing a balanced scorecard to be used by all the schools in the district (K-12). At a meeting with all of the principals in the Knowlton School District, the following objectives were created for each of the five categories shown below.

(Note that balanced scorecard categories can and should be adjusted to suit the specific needs of the organization.)

1. Student Achievement Objectives:

• Student mastery of curriculum

• Nationally competitive students 2. Customer Satisfaction Objectives:

• Safe and enriching school environment

• Parent satisfaction

• Community involvement 3. Instructional and Administrative Processes Objectives:
• Effective instruction • Safe and efficient transportation • Well-maintained facilities 4. Staff Learning and Growth Objectives:
• Competent staff • Staff satisfaction 5. Financial Performance Objective:
• Sound fiscal management Required:
For each of these objectives, provide one measure of performance that the school district could use.