Costs of Quality Sara’s Stylish Suppers prepares food for wholesale to gourmet restaurants. Quality is very important to consumers of gourmet food. Following is a list of costs that Sara incurred during 2009:

In addition, Sara’s accountants estimated approximately $100,000 in lost sales due to restaurant managers who are unhappy with Sara’s products and service.
Compute the total cost for each of the following categories:
1. Prevention costs 2. Appraisal costs 3. Internal failure costs 4. External failure costs

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Wages paid during downtime to fix machinery Cost of spoiled raw materials (cheese, meat, etc.) Training cost for new food handlers Wages paid to food samplers.. Lawsuit settlements for severe food poisoning Cost of refrigerator used to keep food fresh Wages paid to quality inspectors ... Wages paid to chefs who create new gourmet dishes Wages paid for redoing poor quality food (found before delivery) $ 50,000 85,000 12,000 15,000 134,000 75,000 21,000 97,000 46,000