Ask your partner at the end of the dialogue how your responses felt to him. Did he
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Ask your partner at the end of the dialogue how your responses felt to him. Did he feel reassured, understood, supported? Did your partner feel genuine interest and concern on your part?
Try this exercise as often as you need to in order to become more proficient in communication skills. Find a partner with whom to practice the skills. And record your conversations.
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Fundamentals of Case Management Practice Skills for the Human Services
ISBN: 978-1305094765
5th edition
Authors: Nancy Summers
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