Individually or as a group of 3-5 people, visit a small local retail business, and spend several
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Individually or as a group of 3-5 people, visit a small local retail business, and spend several minutes observ- ing the activities of the owner or manager, and the employees. Based on your observations, what is your impression of whether or not this is a well-managed business? List and discuss three human resource tools that you believe would help the owner do a better job of managing the retail business.
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