The heart of performance management is feedback. Many community organizations can use help with communication and feedback. 

Volunteer with your local United Way campaign in their efforts to communicate their services and funding needs. 

Assist local nonprofit organizations in setting up websites and responding to e‐mails. 

Help a community organization survey volunteers for their feedback following an event such as a fundraising walk, run, or dinner, by preparing and mailing surveys, or sending e‐mails. Compile and present the results of the surveys. 

As you put your service learning experience together, keep a journal of your activities, the time you spend, contact information for people you work with, and your thoughts about the process. When you ’re finished, make a presentation to your class about the experience and what you learned. What concepts from Chapter 10 were you able to apply?