11 One small business owner said that he had to teach his young employees what a dial...

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11 One small business owner said that he had to teach his young employees what a ‘dial tone’ was. Do you have phone aversion?

Do you think it is possible to build a solid business relationship with customers using only text messaging, email and social media?

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Fundamentals Of Management

ISBN: 9780170388443

6th Asia-Pacific Edition

Authors: Danny Samson; Timothy Donnet; Richard L. Daft

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