Suppose a game is similar to the game in question 12, except that when the firm provides a low quality service and the customer buys it, then the firm has a payoff of 1 (instead of 4) and the customer’s payoff is zero. Given this game structure, answer the following questions:

i. Draw the payoff matrix of this quality game.

ii. Determine the equilibrium in this game.

iii. Is the equilibrium same as in the case with question 12?