The quality of service in a hospital is tracked by determining the proportion of medication errors; this
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The quality of service in a hospital is tracked by determining the proportion of medication errors; this is done by dividing the number of medication errors by 1000 patient-days for each observation. The results of 25 such samples (in percentage of medication errors) are shown in Table 8-27. Construct an appropriate control chart and comment on the quality level. Is a goal of error-free performance reasonable to expect from this system?
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Fundamentals Of Quality Control And Improvement
ISBN: 9781119692331
5th Edition
Authors: Amitava Mitra
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