Why is it important for a tourism organization to have a strong service recovery strategy? Think of
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Why is it important for a tourism organization to have a strong service recovery strategy? Think of a time when you received poor service from a tourism or hospitality company. Was any recovery effort made? What should or could have been done differently?
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Related Book For 
Tourism And Hospitality Marketing A Global Perspective
ISBN: 9781412946865
1st Edition
Authors: Simon Hudson
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