2. The director of medical records conducts a monthly audit of 50 medical records to identify coding

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2. The director of medical records conducts a monthly audit of 50 medical records to identify coding errors. The Chapter 08.xls, Problem 08–02 tab records the data. National statistics indicate that approximately 15% of medical records contain errors, and in the past the director has found multiple errors in a single record. Create a c chart to analyze performance.

Interpret the department ’s performance based on your control chart and identify any issues that should be investigated. Is the department doing a good job?

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