5. A differential advantage is essential in the development of an effective plan for a program or...

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5. A differential advantage is essential in the development of an effective plan for a program or service. A differential advantage can be derived from the product or service, cost, or market. Healthcare organizations also need to recognize trust as a key source of a differential advantage. To achieve a costbased differential advantage, healthcare organizations have increasingly implemented Lean principles and value-mapping approaches to help eliminate waste.

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