6. The vice president of nursing services is concerned with the number of complaints her offi ce...

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6. The vice president of nursing services is concerned with the number of complaints her offi ce has received concerning her nursing units. She has collected the following data. Do any of her departments have an excessive number of complaints?

Unit Complaints Patient Days Medical 779 47250 Surgical 656 44550 Maternity 181 7650 Pediatrics 208 12825 ICU 396 19800 Psychiatric 375 18000

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