6. Astuti, H. J., & Nagase, K. (2015, May). Patient loyalty to health care organizations: Strengthening and
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6.
Astuti, H. J., & Nagase, K. (2015, May). Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching). Journal of Medical Marketing. doi:10.1177/1745790415578311
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Related Book For
Health Care Market Strategy : From Planning To Action
ISBN: 9780256189681
5th Edition
Authors: Eric N. Berkowitz; Steven G. Hillestad
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