8. Usage. The process is not over yet. If the service meets the consumers expectations, the consumer
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8.
Usage. The process is not over yet. If the service meets the consumer’s expectations, the consumer is likely to buy again. Honda promotes the number of its repeat customers.
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Related Book For 
Health Care Market Strategy : From Planning To Action
ISBN: 9780256189681
5th Edition
Authors: Eric N. Berkowitz; Steven G. Hillestad
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