Identifying and managing unused capacity. Refer to the Snyder Corporation information in Exercise 13-23. REQUIRED 1. Where possible, calculate the amount and cost of unused capacity for

(a) software imple- mentation support and

(b) software development at the beginning of 2009, based on units of work to be performed in 2009. If you could not calculate the amount and cost of unused capacity, indicate why not.

2. Suppose Snyder can add or reduce its software implementation support capacity in increments of 5 units. What is the maximum amount of costs that Snyder could save by downsizing software implementation support capacity?

3. Snyder, in fact, does not eliminate any of its unused software implementation support capacity. Why might Snyder not downsize?

LO1