=+Increase proprietary products Percentage of on-time deliveries by suppliers Increase information-system capabilities Product cost per unit Enhance

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=+Increase proprietary products Percentage of on-time deliveries by suppliers Increase information-system capabilities Product cost per unit Enhance employee skills Profit per salesperson On-time delivery by suppliers Percentage of error-free invoices Increase profit generated by each salesperson Customer cost per unit Introduce new products Earnings per share Minimise invoice-error rate Number of new customers Percentage of customers retained Required For each perspective, select those strategic objectives from the list that best relate to it. For each strategic objective, select the most appropriate performance measure(s) from the list.

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Cost Accounting A Managerial Emphasis

ISBN: 9781442563377

2nd Edition

Authors: Monte Wynder, Madhav V. Rajan, Srikant M. Datar, Charles T. Horngren, William Maguire, Rebecca Tan

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