=+Lee Ltd’s balanced scorecard (initiatives omitted) for the just-completed financial year 2014 follows:

Objectives Measures Target performance Actual performance Financial perspective Increase shareholder value Operating profit changes from productivity improvements $1 000 000 $400 000 Operating profit changes from growth $1 500 000 $600 000 Customer perspective Increase market share Market share in colour laser printers 5% 4.6%

Internal-business-process perspective Improve manufacturing quality Yield 82% 85%

Reduce delivery time to customers Order-delivery time 25 days 22 days Learning-and-growth perspective Develop process skills Percentage of employees trained in process and quality management 90% 92%

Enhance information-system capabilities Percentage of manufacturing processes with real-time feedback 85% 87%

Required 1 Was Lee Ltd successful in implementing its strategy in 2014? Explain.