61. Words of wisdom from Dennis K. Pawley, retired manufacturing chief of the former Chrysler Corp. and now a management consultant, are as follows:

1. “The biggest reason companies fail is a failure to reflect. They become egotistical.”

2. “If it ain’t broke, break it.”

3. “Heroes exist in a company because of a lack of a system.”

4. “It’s easy to be process-centered when things are going good. But when things go bad, that’s the real test.”

5. DVF  R. Translation: (Dissatisfaction with the status quo)  (Vision of the future)  (Courage to take the first steps) must be greater than (Resistance to change).

SOURCE: Jeffrey Ball, “Your Career Matters: A Car Veteran Explains Why IPC  (A  W  P
I)  S,” The Wall Street Journal (June 8, 1999), p. B1. Permissions conveyed through the Copyright Clearance Center.

In your own words, compose a brief explanation of what you think Mr. Pawley meant by each of the “words of wisdom.”