7. What are the eight characteristics that comprise product quality from the consumers perspective? What are the
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7. What are the eight characteristics that comprise product quality from the consumer’s perspective? What are the five characteristics that comprise service quality from the customer’s perspective? How do these sets differ?
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Cost Accounting Traditions And Innovations
ISBN: 9780324180909
5th Edition
Authors: Jesse T. Barfield, Cecily A. Raiborn, Michael R. Kinney
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