11 Where would you place a drive-in church, a campus food vending machine, and a bar's auto-...
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11 Where would you place a drive-in church, a campus food vending machine, and a bar's auto- matic mixed drink machine on the service-system design matrix?
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Operations Management For Competitive Advantage
ISBN: 1572
11th Edition
Authors: Richard B. Chase, F. Robert Jacobs
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