2 A hotel has to schedule its receptionists according to hourly loads. Management has identified the number

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2 A hotel has to schedule its receptionists according to hourly loads. Management has identified the number of receptionists needed to meet the hourly requirement, which changes from day to day. Assume each receptionist works a four-hour shift. Given the following staffing requirement in a certain day, use the first-hour principle to find the personnel schedule:

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Operations Management For Competitive Advantage

ISBN: 1572

11th Edition

Authors: Richard B. Chase, F. Robert Jacobs

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