6 Advanced analysis:

a. Use the results from filling out the leanness questionnaire and your team's observations to develop a consensus score for each item in the RPA rating sheet. (There are many quantifi- able factors by which to assess performance in the rating sheet's 11 categorises. They are pre- sented on Goodson's Web site: www.bus.umich.edu/rpa.)

b. Prioritize targets of opportunity for management.

c. Develop a two-page action plan that you would present to management to help them make improvements.