A list of 16 issues that led to incorrect formulations in Richard Dulski's jam manufacturing unit is provided below: List of Issues 1.

Incorrect measurement 2.

Antiquated scale 3.

Lack of clear instructions 4.

Damaged raw material 5.

Operator misreads display 6.

Inadequate cleanup 7.

Incorrect maintenance 8.

Inadequate flow controls 9.

Variability 10.

Equipment in disrepair 11.

Technician calculation off 12.

Jars mislabeled 13.

Temperature controls off 14.

Incorrect weights 15.

Priority miscommunication 16.

Inadequate instructions Create a fish-bone diagram and categorize each of these issues cor- rectly, using the "four Ms" method.