Expand the phone lines and ask people to call back later in the week for an appointment.
Question:
Expand the phone lines and ask people to call back later in the week for an appointment. Add two lines and two phone-answering clerks part time at
$30,000 per year.
a. Analyze these options from the standpoint of an aggregate planning problem. What are the pros and cons of each option?
b. Which option do you recommend? Why?
c. How does this problem differ from the other aggregate planning problems above?
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Related Book For
Operations Management In The Supply Chain Decisions And Cases
ISBN: 9781260571431
8th Edition
Authors: Schroeder, Roger G., Goldstein, Susan Meyer
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