List and briefly explain: a. The dimensions of service quality b. The determinants of quality LO.1

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List and briefly explain:

a. The dimensions of service quality

b. The determinants of quality

LO.1

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Operations Management

ISBN: 9781260575712

14th Edition

Authors: William J Stevenson

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Question Posted: Jul 04, 2024 11:04 AM

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List and briefly explain a. The dimensions of service quality. b. The determinants of quality.
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List and briefly explain: a. The dimensions of service quality b. The determinants of quality LO.1

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Operations Management

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