Mike Morales is the supervisor of Legal Copy-Express, which provides copy services for downtown Los Angeles law

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Mike Morales is the supervisor of Legal Copy-Express, which provides copy services for downtown Los Angeles law firms. Five customers submitted their orders at the beginning of the week. Specific scheduling data are as follows:

image text in transcribed All orders require the use of the only color copy machine available; Morales must decide on the processing sequence for the five orders. The evaluation criterion is minimum flow time. Suppose that Morales decides to use the FCFS rule in an attempt to make Legal Copy-Express appear fair to its customers.

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Operations Management For Competitive Advantage

ISBN: 1572

11th Edition

Authors: Richard B. Chase, F. Robert Jacobs

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