Ranga Ramasesh is the operations manager for a firm that is trying to decide which one of

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Ranga Ramasesh is the operations manager for a firm that is trying to decide which one of four countries it should research for possible outsourcing providers. The first step is to select a coun- try based on cultural risk factors, which are critical to eventual busi- ness success with the provider. Ranga has reviewed outsourcing provider directories and found that the four countries in the table that follows have an ample number of providers from which they can choose. To aid in the country selection step, he has enlisted the aid of a cultural expert, John Wang, who has provided ratings of the various criteria in the table that follows. The resulting ratings are on a I to 10 scale, where 1 is a low risk and 10 is a high risk.

a) Using the unweighted factor-rating method, which country should Ranga select based on risk avoidance?

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Operations Management

ISBN: 9780135111437

10th Edition

Authors: Jay Heizer, Barry Render

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