The rate of productivity improvement in the service industries has been much lower than in manufacturing. Can
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The rate of productivity improvement in the service industries has been much lower than in manufacturing. Can this be attributed to process selection decisions? What are the challenges involved in using more efficient processes in service industries?
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Related Book For 
Operations Management In The Supply Chain Decisions And Cases
ISBN: 9781260571431
8th Edition
Authors: Schroeder, Roger G., Goldstein, Susan Meyer
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