1. "Melinda," bellowed Roger, "I've got a problem and you've got to solve it. I can't get people in this plant to work together as a team. As if I don't have enough trouble with the competition and delinquent accounts, now I have to put up with running a zoo. It's your responsibility to see that the staff gets along with each other. I want a human relations training proposal on my desk by Morday." If you were Melinda, how would you determine the need for human relations training? How would you determine whether you actually had a training problem? Why else might the plant feel like a "zoo"? 0