12-13. Define ombudsperson and alternative dispute resolution (ADR). Why might a firm want to use an ombudsperson

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12-13. Define ombudsperson and alternative dispute resolution

(ADR). Why might a firm want to use an ombudsperson or alternative dispute resolution?

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Human Resource Management

ISBN: 9781292094373

14th Global Edition

Authors: R Wayne Dean Mondy, Joseph J Martocchio

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