A manager wants to retain workers in a customer service call center. She makes sure that every

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A manager wants to retain workers in a customer service call center. She makes sure that every employee receives at least a small pay increase each year, as a reward for staying with the company. How could this manager change the rewards so they better contribute to high performance?

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ISE Fundamentals Of Human Resource Management

ISBN: 9781260565768

8th International Edition

Authors: Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright

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