Suppose a hotel decided to add social-media responsiveness to a balanced scorecard for its marketing and customer-service

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Suppose a hotel decided to add social-media responsiveness to a balanced scorecard for its marketing and customer-service managers. What percentage of the total pay do you think should be based on this score? Why?

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ISE Fundamentals Of Human Resource Management

ISBN: 9781260565768

8th International Edition

Authors: Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright

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