Think of situations in your own experience outside working life, where there has been a potential clash between individual performance and team performance. Examples might be: LO3

(a) the opening batsman more concerned with his batting average than with the team winning the match;

(b) the person playing the lead in the amateur operatic society's production of The Merry Widow who ignores the chorus; or

(c) the local councillor more concerned with doing what is needed to earn an MBE than with supporting the collective view of the council.

How was the potential clash avoided, or not? How could it have been managed more effectively to harmonise individual and team performance?