We all respond positively when a listener shows interest in what is being said. If it is

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We all respond positively when a listener shows interest in what is being said. If it is possible also to agree with what is being said, the reinforcement of the respondent will be greater. LO1

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Human Resource Management

ISBN: 9781292129099

10th Edition

Authors: Derek Torrington, Laura Hall, Stephen Taylor, Carol Atkinson

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