We all respond positively when a listener shows interest in what is being said. If it is
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We all respond positively when a listener shows interest in what is being said. If it is possible also to agree with what is being said, the reinforcement of the respondent will be greater. LO1
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Human Resource Management
ISBN: 9781292129099
10th Edition
Authors: Derek Torrington, Laura Hall, Stephen Taylor, Carol Atkinson
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