2. How will the new ITs improve policing services in England and Wales? In England and Wales, the National Policing Improvement Agency (NPIA) is responsible for bringing high-tech equipment to the police service. NPIA published its Science and Innovation in the Police Service 2010–2013, a strategy for police service for years 2010–2013. Its three-year strategy includes a number of new ITs for police, including mobile fingerprinting and checking, wearable video devices, and digital forensics.