Kozmo.com was a company that rented videos and delivered them to customers within 30 to 60 minutes.
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Kozmo.com was a company that rented videos and delivered them to customers within 30 to 60 minutes. Find out what you can about why it failed. Was there a problem with the company’s order-fulfillment promises?
Were there any drawbacks in Kozmo’s alliances with Starbucks and Amazon.com? Explain.
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Related Book For
Information Technology For Management Transforming Business In The Digital Economy
ISBN: 9780471215332
3rd Edition
Authors: Efraim Turban Ephraim McLean James Wetherbe
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