Kozmo.com was a company that rented videos and delivered them to customers within 30 to 60 minutes.

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Kozmo.com was a company that rented videos and delivered them to customers within 30 to 60 minutes. Find out what you can about why it failed. Was there a problem with the company’s order-fulfillment promises?

Were there any drawbacks in Kozmo’s alliances with Starbucks and Amazon.com? Explain.

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