Consider a recent conflict. What channel did you select to communicate with the other person? How did

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Consider a recent conflict.

What channel did you select to communicate with the other person? How did the communication channel affect the quality of the exchange? Did the channel you chose lead to a productive conflict or an unproductive one? Why?

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Real Communication An Introduction

ISBN: 9780312644208

2nd Edition

Authors: Dan O'Hair, Mary Wiemann

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