You work for a major airline company in Canada, MarwanJet. You started a new position as a business analyst in the Loyalty AirPlan Miles department during the COVID-19 pandemic. The program has a policy that loyalty points must be redeemed within 12 months after they are awarded or they expire. On June 15, 2023, there are $5 million worth of unredeemed points. Explain how you can leverage big data to forecast your liability at year end, December 31, 2023.