Which two statements are least appropriate?

There must be an efficient implementation process whereby fraud response procedures are translated into action and results. A summary of the factors underpinning these procedures can be noted:

a. Let the procedures be based on a culture of fraud prevention.

b. Ensure that the organization has established an anti-fraud policy that is built into contracts of employment, management’s role, director’s priorities, and dealt with at induction training, ongoing training and development programmes.

c. The fraud investigation procedure may also be supported by formal fraud detection exercises where project teams are set up to isolate any particular frauds that are deemed to be of concern.

d. Train all employees in the investigations procedure.

e. Make sure the police are aware of our procedures and contact names and numbers.

f. Make the chief executive responsible for the fraud investigations procedure with advice from the chief internal auditor.

g. Adopt a formal policy of ‘zero tolerance’ where each time a problem arises we ask what went wrong, and who should be dismissed.

h. Ensure that there are effective mechanisms installed that mean that the investigations procedure is reviewed, kept up to date and properly applied across the organization.