Implementing Teamwork for Continuous Improvement – the

‘Drive’ Model Synopsis The continuous improvement model DRIVE is introduced – a mnemonic for a structured approach to continuous improvement in teams – Define: Review: Investigate: Verify:

Execute. Each stage is discussed in some detail. Each stage offers opportunities to contribute to the development of cutting edge resources and practices in internal auditing.

From Total Organizational Excellence – Achieving World-class Performance (2002), Professor John S. Oakland, Butterworth-Heinemann, Oxford, England. Contributed with permission from Professor John Oakland, Oakland Consulting plc. www.oaklandsconsulting.com After Reading the Case Study Consider:

1. Do you DRIVE your continuous improvement teams?

2. How structured is your continuous programme?

3. How does it compare with the DRIVE model?