CASE 11B Telstra Limited The following is an extract from Telstra’s 2021 financial statements (Note 3.3).

Telstra Group As at 30 June 2021 2020 Gross Allowance Gross Allowance

$m $m $m $m Not past due 4 266 (47) 3 516 (33)

Past due 0–30 days 301 (21) 447 (2)

Past due 31–60 days 84 (11) 141 (2)

Past due 61–90 days 44 (10) 89 (9)

Past due 91–120 days 144 (110) 267 (155)

5 236 (199) 5 806 (201)

Telstra Corporation Limited, Annual Report 2021, p. 117. Reproduced with permission.

(https://www.telstra.com.au/content/dam/tcom/about-us/investors/pdf-g/0821-TEL-AR-2021-FINAL-Singles.pdf).

1 Calculate the percentages used by Telstra in 2020 and 2021.

2 Comment on how the percentages have changed between 2020 and 2021.