Identify two example performance measures, one leading and one lagging, for each of the following strategic objectives.

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Identify two example performance measures, one leading and one lagging, for each of the following strategic objectives.

1 Improve specialist sales staff skills 2 Enhance employee wellbeing 3 Increase customer satisfaction 4 Enhance customers’ in-store experience 5 Develop innovative new products 6 Invest in team scheduling system

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Fundamentals Of Accounting And Financial Management

ISBN: 9780170454797

8th Edition

Authors: Professor Ken Trotman, Kerry Humphreys

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