2. Identify key stakeholders among both formal and informal leaders. Top executives must support an ADR program.
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2. Identify key stakeholders among both formal and informal leaders. Top executives must support an ADR program. Don’t ignore the informal leaders, since they can influence the rest of the employees, and their support is critical.
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Human Resource Management
ISBN: 9781305856189
15th Edition
Authors: Robert L. Mathis , John H. Jackson , Sean R. Valentine , Patricia Meglich
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