Descriptive responses a. create defensiveness in the hearer. b. are evaluative. c. inform through specificity. d. are
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Descriptive responses
a. create defensiveness in the hearer.
b. are evaluative.
c. inform through specificity.
d. are not important unless improvement is necessary.
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Related Book For
Conflict Survival Kit Tools For Resolving Conflict At Work
ISBN: 9780132741057
2nd Edition
Authors: Daniel Griffith, Cliff Goodwin
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