How successful was Joe in facilitating a process for mediating the dispute without imposing his own outcome
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How successful was Joe in facilitating a process for mediating the dispute without imposing his own outcome on the parties? (Note: Whether a successful outcome was achieved in this exercise is less important than how the process of mediation was used to bring the parties together to discuss the problem, identify interests, explore options for resolution, and work toward resolution.)
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Conflict Survival Kit Tools For Resolving Conflict At Work
ISBN: 9780132741057
2nd Edition
Authors: Daniel Griffith, Cliff Goodwin
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