How would you suggest the Carters get all employ-ees to behave moresafely at work? Suggest how you might be able to encourage compliance with safety equipment, such as the use of safety goggles? Employees safety and health are very important mat-ters in the laundry and cleaning businessthey work in very hot and slippery conditions. Each facility is a small production plant in which machines, powered by high-pressure steam and compressed air, work at high temperatures washing, cleaning, and pressing garments.

Chemical vapours are produced continually and caustic chemicals are used in the cleaning process. High-temper-ature stills are continually cooking down cleaning sol-vents in order to remove impurities so that the solvents can be reused. If a mistake is made in this processfor example, by injecting too much steam into the stilla boilover occurs. A boilover is when a chemical solven Carter Cleaning Centres 363 boils and erupts out of the still and onto the floor. It can be dangerous for anyone standing nearby